Virtual Care Technical Support Desk
Do you need help with a virtual health care visit?
We can help you:
- Install and use apps for virtual care
- Use and test video call(s)
- Sign up for virtual care services
- Troubleshoot problems with your camera, microphone, computer, laptop, smartphone, etc.
- Test your Internet
- Experience a smooth virtual visit
Contact us:
Phone:1-855-506-3963 (toll-free)
Email: virtualcare@ihis.org
Hours: Monday to Friday 8 a.m. - 4 p.m.
If the line is busy or you need help after hours please leave a brief message with your name, phone number, and details. A staff member will contact you as soon as possible during office hours. Please note: The Virtual Care Technical Support Desk does not provide medical or other health advice. Find health care in PEI.
If you are unsure what to do about a health issue or if you need health information, call 8-1-1.
Other sources of support:
General Inquiries
Health PEI
PO Box 2000
Charlottetown, PE C1A 7N8
Phone: 902-368-6130
Fax: 902-368-6136
Media Inquiries
Phone: 902-368-6135
If you are experiencing a medical emergency, call 9-1-1 or go to the nearest emergency department.
If you are unsure what to do about a health issue or if you need health information, call 8-1-1.
