Provincial Housing Navigator
The Housing Navigator assesses the risks associated with an individual’s housing circumstances, as well as reduce the stigma and misconceptions regarding homelessness. They make referrals and help clients to access resources, from housing, to mental health, to childcare services.
How does the Housing Navigator service work?
The Housing Navigator ensures clients are connected with the right resources and information to help them make decisions regarding their living situation. They contact clients to learn more about their needs. Once the clients' needs are understood, the Housing Navigator will use their network to find answers to topics such as unfavourable credit reports, utility arrears, criminal records, unfavourable landlord references, and more.
What does the Housing Navigator help with?
The Housing Navigator helps with the following:
- Providing an overview of programs related to housing in PEI
- Assisting with applications for the Family Housing and Seniors Housing Programs
- Making referrals to, and helping in accessing, community resources
- Developing case planning and management for complex clients
- Connecting clients and landlords
- Accessing settlement services for immigrants and refugees
- Following up to ensure clients getting the help they need
- Finding mental health resources that may prevent clients from accessing housing
The service is free of charge, and there are no eligibility criteria to access the Housing Navigator. The navigator can be used once or on and ongoing basis.
Who does the Housing Navigator work with?
The Housing Navigator works with the following groups to help clients:
- Government agencies
- Community Outreach Centre
- Community partners
- Client Supporters
- Landlords
- Emergency shelters
How can I contact the navigator?
For more information, please contact Housing Services at the location closest to you.
- Toll Free 1-877-368-5770
- Charlottetown 902-368-5770
- Summerside 902-888-8436
- Montague 902-838-0796
- Souris 902-687-7098
To contact Housing Services by e-mail, please write to: housing@gov.pe.ca.